Job Title: IndiaMart Services Executive
Job Summary: We are seeking a dedicated and proactive individual to oversee our presence and operations on IndiaMart, a leading online marketplace. The IndiaMart Services Executive will be responsible for optimizing our profile, managing product listings, engaging with customers, and driving sales on the platform.
Responsibilities:
Profile Management:
- Maintain and enhance our company profile on IndiaMart, ensuring it reflects our brand accurately.
- Regularly update company information, contact details, and other relevant data.
Product Listings:
- Create compelling and accurate product listings that showcase our offerings effectively.
- Optimize listings with relevant keywords, images, and details to increase visibility and attract potential customers.
Customer Engagement:
- Respond promptly to customer inquiries, providing comprehensive information about products, pricing, and delivery.
- Address customer concerns and complaints in a professional and timely manner to ensure satisfaction.
Sales and Lead Generation:
- Actively pursue sales opportunities by identifying potential leads and converting inquiries into sales.
- Monitor and analyze sales metrics, devising strategies to improve performance and achieve targets.
Relationship Building:
- Cultivate strong relationships with existing and potential customers on IndiaMart to foster long-term partnerships.
- Collaborate with the sales and marketing teams to align IndiaMart strategies with overall business objectives.
Requirements:
- Proven experience in managing IndiaMart accounts or similar online marketplaces.
- Strong understanding of e-commerce platforms and sales strategies.
- Excellent communication skills, both written and verbal.
- Proficiency in data analysis and using metrics to drive decision-making.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Bachelor’s degree in business, marketing, or a related field preferred.
Benefits:
- Competitive salary based on experience and qualifications.
- Opportunities for growth and professional development.
- Joining a dynamic team committed to excellence and innovation.
Application Process: If you believe you possess the skills and expertise required for this role, please submit your resume along with a cover letter detailing your relevant experience managing IndiaMart services.